At Oakland DBT and Mindfulness Center, your privacy is more than a legal obligation—it’s part of how we uphold respect, dignity, and trust in the therapeutic process. When you choose to connect with us, whether by exploring our website, joining a class, or scheduling therapy, you share personal information. We recognize the responsibility that comes with this, and we are committed to protecting it with the highest standards of care.
This Privacy Policy explains how information is collected, why it’s used, how it’s safeguarded, and the rights you have as a client or visitor. Our goal is to give you transparency, clarity, and confidence—without complicated legal language—so you can focus on what truly matters: your growth and well-being.
Why Privacy Matters in Mental Health Care
Engaging in therapy or even learning about mental health services requires courage. Part of creating a supportive environment is ensuring your personal details remain confidential. From your email address to your therapy goals, every piece of data deserves protection.
Your mental health journey should always feel safe, whether you are in a therapy session, attending a mindfulness group, or simply browsing our site. That’s why we handle your information with the same care and integrity that we bring to our clinical practice.
Key Terms Made Simple
To avoid confusion, here’s what we mean by certain words in this policy:
- “Account” – A profile or login you might use to register for groups or classes.
- “Affiliate” – A trusted partner organization that supports or complements our work.
- “Cookies” – Small digital files that allow our site to remember your preferences.
- “Device” – The phone, computer, or tablet you use to access our site.
- “Personal Information” – Any detail that identifies you, such as your name, phone number, or email.
- “Service” – The website, therapy sessions, workshops, or programs provided by Oakland DBT and Mindfulness Center.
- “Usage Data” – General information about how you interact with our site, like which pages you visit or how long you stay.
What Information We Collect
We collect only what is necessary to provide quality care and maintain a functional website.
1. Information You Share With Us
When you complete forms, request an appointment, or register for a program, we may ask for:
- Your full name
- Email address
- Phone number
- Scheduling preferences or therapy goals
This information enables us to effectively respond to your requests, schedule sessions, and tailor our services to meet your specific needs.
2. Information Collected Automatically
When you visit our website, specific details are gathered automatically, including:
- Your device type and operating system
- IP address for location and security purposes
- Browser version
- Pages you view and time spent on the site
This data helps us understand how people use our website and improve the user experience.
How We Use Your Information
Your data is used thoughtfully and never in ways that compromise your trust. It may be applied to:
- Provide care – To manage therapy sessions, coordinate classes, and deliver services.
- Communicate with you – To send appointment reminders, updates, or respond to questions.
- Improve user experience – To analyze how visitors interact with the website and identify ways to make it more helpful.
- Maintain compliance – To meet ethical and legal requirements related to record-keeping.
We do not sell or rent your personal information—ever.
Cookies and Similar Tools
Our website uses cookies to personalize your experience and ensure smooth performance. For example, cookies may help:
- Save your login preferences for future visits.
- Track which pages are most helpful to visitors.
- Keep the site running securely.
If you’d rather not allow cookies, you can disable them in your browser. Some features may not function fully without them.
When Information May Be Shared
We respect confidentiality and only share data when necessary:
- With trusted service providers who help us operate securely (such as hosting platforms).
- Through collaboration with partners and affiliates, we enhance the services we provide.
- When required by law, such as responding to a valid court order.
- With your permission, you authorize us to share your details for specific purposes.
Outside of these circumstances, your information remains private.
How Long We Keep Information
We retain your information only as long as it’s needed to provide services or meet legal requirements. Examples include:
- Contact details may be stored while you are an active client.
- Website usage data may be held temporarily for analysis.
- Certain records may be retained longer if required by law or professional guidelines.
Once information is no longer necessary, we delete it securely.
Protecting Your Information
Safeguarding personal information is central to building trust in therapy. We take multiple precautions to protect your data, including:
- Encrypted communication through our website.
- Access limited to authorized staff members.
- Use of secure, HIPAA-compliant systems.
While no system can guarantee absolute security, we implement strong safeguards to minimize risks.
Your Rights
You have the necessary rights regarding your personal information:
- Access – You can request details of the data we hold.
- Correction – You may update or correct inaccurate information.
- Deletion – You may ask us to erase your data when it’s no longer needed.
- Restriction – You may limit how your information is used.
- Portability – You may request a copy of your information in a portable format.
To exercise these rights, please get in touch with us directly using the details provided below.
Privacy and Children
Our services are designed for individuals 13 years and older. We do not knowingly collect information from children under the age of 13. If you believe your child has submitted personal data to us, please get in touch with us so we can remove it.
Links to Other Resources
Our website may include links to external sites for education or support. Please note: once you leave our site, their policies apply. We encourage reviewing those before sharing information.
Updates to This Policy
We reserve the right to update this Privacy Policy to reflect changes in laws, technology, or our services. Any changes will appear on this page, with the “Effective Date” updated accordingly.
Building Trust Through Transparency
Privacy is not just paperwork—it’s an extension of our care. Whether you’re exploring our resources, considering therapy services, learning about specialized programs like DBT Skills Classes, or reviewing our pricing options, you can trust that your personal information is respected and protected.
Your healing journey deserves a safe foundation, and that includes your privacy—online and in person.
Contact Us
If you have questions, concerns, or would like to exercise your rights under this policy, you can reach us at:
Oakland DBT and Mindfulness Center
4179 Piedmont Ave, Suite 210
Oakland, CA 94611
Website: https://oaklanddbtcenter.com
Contact Page: https://oaklanddbtcenter.com/contact